BAMBOOZEL PROJECTS

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Effective Date: 12 October 2026

 

01 / OUR COMMITMENT TO YOUR PRIVACY

 

At Bamboozel Projects, we value the trust our customers, suppliers and business partners place in us.

We are committed to protecting personal information and handling it responsibly.

This Privacy Policy outlines how Bamboozel Projects collects, uses, stores and discloses personal information in connection with our business operations, services and customer relationships.

Bamboozel Projects is operated by BAMBOOZEL PROJECTS PTY LTD (ABN 50 122 579 720), referred to throughout this policy as "Bamboozel", "we", "us" or "our".

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.

 

02 / INFORMATION WE COLLECT

 

Depending on your relationship with Bamboozel, we may collect: 

 

 - Names, addresses and contact information.

 - Business registration and company details.

 - Information relating to directors, principals and authorised representatives.

 - Financial information, trade references and credit application details.

 - Project enquiries, quotations, orders and transaction records.

 - Correspondence, documents and information submitted through our website or other communication channels.

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We aim to collect only information reasonably necessary for our business activities or otherwise permitted by law.

 

03 / HOW WE COLLECT INFORMATION

 

Personal information may be collected when you contact us, request a quotation, engage our services, submit an account application or communicate with our team.

We may also obtain relevant information from authorised representatives, nominated trade referees, business registers and other lawful sources.

Where reasonable and practicable, we collect personal information directly from the individual concerned.

 

04 / HOW WE USE YOUR INFORMATION

 

We use personal information to operate our business, deliver services and maintain professional relationships.

This includes:

 

 - Responding to enquiries and preparing quotations.

 - Establishing and managing customer accounts.

 - Assessing commercial credit applications.

 - Coordinating design, production, fabrication and installation services.

 - Managing orders, invoices, payments and project communications.

 - Engaging suppliers, contractors and service providers.

 - Resolving disputes and meeting legal obligations.

 

Information will only be used or disclosed for its original purpose, a permitted secondary purpose, or where otherwise authorised or required by law.

 

05 / CUSTOMER ACCOUNTS & CREDIT ASSESSMENT

 

When applying for a commercial trading account, customers may be required to provide business, financial and trade reference information.

Bamboozel may verify these details and conduct lawful enquiries to assess creditworthiness and establish appropriate trading arrangements.

Where personal credit reporting information is required, we will obtain any necessary individual consent and comply with applicable requirements under the Privacy Act 1988 (Cth) and relevant credit reporting legislation and codes.

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Additional credit reporting information and notices will be provided where legally required.

 

06 / DISCLOSURE TO THIRD PARTIES

 

Where reasonably necessary for business operations, we may share relevant information with:

 

 - Employees and authorised representatives.

 - Professional advisers, accountants and legal representatives.

 - Suppliers, contractors and installation partners.

 - IT, hosting, accounting and payment service providers.

 - Financial institutions, trade referees and authorised credit assessment providers.

 - Debt recovery services where applicable.

 - Government or regulatory authorities where required or authorised by law.

 

We take reasonable steps to ensure information is disclosed appropriately and handled in accordance with applicable privacy requirements.

 

07 / STORAGE & SECURITY

 

Bamboozel Projects takes reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.

Information is managed through internal business systems and trusted third-party service providers.

Access is limited to authorised personnel according to legitimate business requirements.

Personal information is retained for as long as reasonably necessary to meet operational, contractual or legal obligations.

When no longer required, we take reasonable steps to securely destroy or de-identify personal information, unless retention is required or permitted by law.

 

08 / WEBSITE, COOKIES & ANALYTICS

 

When visiting our website, certain technical information may be collected, including IP addresses, browser details, device information and website usage data.

Cookies or similar technologies may be used to support website functionality, improve performance and understand visitor interactions, depending on the technologies enabled on our website.

You can manage certain cookie preferences through your browser settings.

 

09 / MARKETING & COMMUNICATIONS

 

Where permitted by law, Bamboozel may contact customers and prospective clients regarding relevant services, business updates and project opportunities.
 

Marketing communications will comply with applicable Australian legislation, including the Spam Act 2003 (Cth).

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Where required, recipients will be provided with an appropriate method to unsubscribe from marketing communications.

Essential communications regarding existing projects, orders, accounts and contractual obligations may continue as necessary.

 

10 / OVERSEAS INFORMATION HANDLING

 

Bamboozel Projects uses internal business systems and third-party technology services to manage business information and communications.

Some service providers may process or store information using infrastructure located outside Australia.

Where personal information is disclosed to overseas recipients, we will comply with applicable requirements under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, including taking reasonable steps to protect that information where required.

 

11 / ACCESS & CORRECTION

 

You may request access to personal information we hold about you or request correction of information that is inaccurate, incomplete, outdated, irrelevant or misleading.

Requests can be submitted using the contact details below.

We may require verification of your identity before providing access or making changes.

We will consider and respond to requests in accordance with applicable privacy legislation and explain any lawful refusal where required.

 

12 / PRIVACY ENQUIRIES & COMPLAINTS

 

If you have concerns about how your personal information has been handled, please contact Bamboozel Projects.

We will review your concerns and endeavour to provide a response within a reasonable timeframe.

If you remain dissatisfied, you may be entitled to contact the Office of the Australian Information Commissioner (OAIC).

Website: www.oaic.gov.au

Telephone: 1300 363 992

 

13 / UPDATES TO THIS POLICY

 

Bamboozel Projects may update this Privacy Policy to reflect changes in our operations, information handling practices or legal obligations.

The most current version will be published on our website.

Where legally required, we will provide appropriate notice of material changes.

 

14 / CONTACT BAMBOOZEL PROJECTS

 

For privacy enquiries, information access requests, corrections or complaints, please contact:

 

Bamboozel Projects

 

Legal Entity: BAMBOOZEL PROJECTS PTY LTD

ABN: 50 122 579 720

Privacy Contact: Adam Biviano

Email: Adam@bamboozel.com.au

Phone: 0427 426 328

Address: 1591 Botany Road, Botany NSW, Australia

Website: www.bamboozel.com.au

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Last Updated: 12 October 2026